If you have any queries or require any information, please contact +65 9850-0479

TERMS & CONDITION 2

I, the parent /guardian (the “parent”) of the student (the “student”), hereby agree to the following terms and conditions (the “general terms” ):

INTERPRETATION:

1. 1. In these terms & conditions, the following words and phrases shall bear the following meanings, unless the context requires otherwise:
1. “Academic year” means an academic year at the centre ,which runs from 1^stDecember to 30th November of the following year
2. “One full calendar month” means a full month commencing on the 1st day of a calendar month and ending on the last day of that calendar month
3. “Wordsmith” or “centre” means “Wordsmith Learning Hub Pte Ltd”, and where the context so admits, any legal entity which run coaching classes /enrichment/ academic programmes under the “Wordsmith Learning Hub Pte Ltd.
4. “Centre” means the wordsmith education centre as indicated on the registration/renewal form.

CONDITIONS OF REGISTRATION:

2. The enrolment /continued enrolment of the student in the course(s) indicated on the registration / renewal form (the registered course(s) shall be conditional upon , inter alia:
1. (a) Purchase of the prescribed books for the registered course(s) (if applicable) and material fee is monthly collected;
2. Advance payment of the monthly course fee(s) for all the registered course(s) on or before the last day of each calendar month. Late charges of SGD 10/- will be levied for all the payment received after last working day of the month. $10/- will be charged as late fee, if there in delay in payment every day after the due date, no waiver for late fee due to extra admin work.
3. Now withstanding anything in these terms, the student is not entitled to receive any materials for any classes which he or she not paid for. In the event that the student is registered for any of the registered course(s) after an academic year has begun, the student shall be entitled to receive worksheets only from the date on which he or she begins attending the registered course(s).
4. Classes will not be held on the eve of Chinese New Year, the eve of Hari Raya Puasa, the eve of Deepavali and any other public holidays which may be gazetted by the Government of the Singapore from time to time. If class day falls on public holiday, no make-up classes will be scheduled, and no refund of course fees will be given in lieu of any classes which would otherwise have been held on the aforementioned days. But, additional homework given during those weeks and go through it in the immediate next class.
5. Wordsmith shall not be obliged to refund any part of the monthly course fees in the event that the current student fails to attend any class in the registered courses for any reason whatsoever. One full calendar month notice on 24th need to be served, last class on end of next month, if not done, then the deposit amount will be forfeited. Subject to these general terms and in the event that the current student does not turn up for classes and the fees for that month remain unpaid, the fees top up need to be done, if deposit is not sufficient to serve one full calendar month notice.
6. Make-up classes can be scheduled for MCs or school activities with relevant proof submitted through our right system at Wordsmith. You may have to attend a zoom recording that can be provided if available. In other branches or online option based on availability which will be conveyed to you, but zoom recording can be provided, informed us before and if available passed over to you. Makeup classes for any other reasons will not be accepted. Full / Half month or Pro-rated fees during school holidays will not be accepted / class zoom recording can be provided, only if informed and arrange ahead of the travel plans, not after coming back. Only in Dec month, there is an exemption for full month fees exemption during vacation.
7. Normally, fee for 4 classes per month will be collected. If there is 5th class comes in any month , there will be additional fee for that month alone, which will be intimated to the parents
8. Withdrawal under Parent portal must be submitted at least one full calendar month before the student’s withdrawal for any of the registered course(s). Parents need to login to their portal to submit the withdrawal and Last week class of the student will be there after clicking the withdrawal button. In the event that less than one full calendar month notice is given, wordsmith shall not be obliged to refund the deposit. Deposit paid, shall be used to offset the last month fees after giving notice period before 24th. If notice for withdrawal submitted before 24th-12pm. eg. 1st - 24th May-12pm, any date given withdrawal, then last class will be last week of June. If withdrawal done between 25th to 30th/31st May, then the last class will be last week of July not June. Deposit will be forfeited, if the withdrawal terms not followed as agreed here.
9. In the event that a parent decides to withdraw a student (regardless of reasons) before the registered course(s) commence(s), the deposit and fees, will be forfeited. The one full calendar month written notice in clause 8 will not be applicable in this instance.
10. Unless otherwise stated, all monies paid are non-refundable and non-transferable to another student, regardless of whether the registered course(s) has/have commenced.
11. Slot timing / tutor fixed are subject to changes, due to unavoidable circumstances. If no demand for the class due to odd timing or due to any reason- less than 3 students in one class, even based on the students’ performance, students may be transferred to different types of class as One to One / Small Group / Group Class etc. after discussion with the parent. Fee’s adjustments / class timing will be changed as per the student / tutor time availability after approval from the parent. If not suitable for parents, please give one month notice period and withdraw at unavoidable situation.

INTELLECTUAL PROPERTY & MEDIA RIGHTS:

12. Unless stated otherwise, wordsmith owns the intellectual property and /or licensing rights subsisting in all worksheets and other study materials distributed or used during the registered course(s), and both the parent and the student are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting in any form or by any means whatsoever (including mechanical, electronic, recording, photocopying or otherwise) the above mentioned worksheets and other study materials without wordsmith’s prior written permission.
13. Wordsmith shall have the right to copy, reproduce, display, distribute, and use any photographs or videos taken of the student during the registered courses , as well as any intellectual property produced by the student as part of the registered course(s),
14. We may use retargeting technology via cookies
15. Wordsmith shall be allowed to publish the student’s academic achievements in any form or media at any time, even after the student has withdrawn from the centre.

OTHER CONDITIONS

16. The parent hereby warrants that the student is registered for the courses at the same level at which the student is currently enrolled for in his /her formal education (e.g. If the student is in p5 at a MOE government primary school, the student must register for P5 courses at wordsmith). Wordsmith does not allow any skipping of levels under any circumstances. Need to be communicated by email and proof need to register to do so.
17. Wordsmith reserves the right to, and shall in its sole discretion,
1. (a) Transfer , combine or dissolve a class and change teachers , and /or
2. (b) Terminate the student’s place in any registered course(s).
18. WHILE THE WORDSMITH WILL TAKE RESONABLE PRECAUTIONS TO ENSURE THE SAFETY OF THE STUDENT, WORDSMITH ASSUMES NO LIABILITY FOR PERSONAL INJURY, LOSS OR DAMAGE TO PROPERTY OR ANY LOSS OR DAMAGE OF ANY KIND WHATSOEVER WHICH MIGHT BE SUSTAINED BY THE STUDENT IN UNDERTAKING ANY ACTIVITY OR ANYTHING DURING THE REGISTERED COURSES, WHETHER UNDER THE DIRECTION OF WORDSMITH OR OTHERWISE, AND GENERALLY FOR ANY SUCH INJURY, LOSS OR DAMAGE HOWSOEVER CAUSED EXPECT BY THE WILFUL DEFAULT OF WORDSMIITH EDUCATION GROUP, ITS SERVANTS AND AGENTS.
19. The parents hereby releases wordsmith, its servants and agents from all liability for such injury, loss or damage of any kind whatsoever which might be sustained by the student in undertaking any activity or anything during the registered course(s) or /and in the centre, whether under the direction of wordsmith or otherwise and generally for such injury, loss or damage howsoever caused except by the wilful default of the wordsmith, its servants and agents.
20. Wordsmith shall not be liable for any default due to any act of god, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond wordsmith’s reasonable control.
21. The registration/ renewal form and these general terms contain the whole agreement between the parent, student and wordsmith and supersedes and any prior written or oral agreement between them relating to the student’s enrolment in the registered courses and the parties confirm that they have not entered into this agreement on the basis of any representations that are not expressly incorporated in the registration /renewal form and these general terms.

If you have any queries or require any information, please contact +65 9850-0479

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*I agree with the above Terms & Conditions