+65-9060-7625 /+65-9855-4941
TERMS & CONDITIONS FOR REGISTRATION / RENEWAL OF COURSES
I, the parent /guardian (the “parent”) of the student (the “student”), hereby agree to the following terms and conditions (the
“general terms” ):
INTERPRETATION:
1. In these terms & conditions, the following words and phrases shall bear the following meanings, unless the
context requires otherwise:
- “Academic year” means an academic year at the centre ,which runs from 1st December to 30th November of the following year:
- “calendar month” means a full month commencing on the 1 st day of a calendar month and ending on the last day of that calendar month;
- “Wordsmith” or “centre” “One to One tuiton means “Wordsmith Learning Hub Pte Ltd”, and where the context so admits, any legal entity which run tuition/enrichment/ academic programmes under the “Wordsmith Education Group Pte Ltd.
- “Centre” “One to One tuition” means the wordsmith education centre as indicated on the registration/renewal form.
CONDITIONS OF REGISTRATION:
1. The enrolment /continued enrolment of the student in the course(s) indicated on the registration / renewal form (the registered course(s) shall be conditional upon , inter alia:
3. Students progress can be checked with the tutors when the tutors comes to the students place. Regarding the Fees, request for slot time changes need to be settled with the wordsmith management-in charge. Don’t ask for tutors personal contact number, Tutors coming under company are not requested to give private tutoring without the company’s knowledge, so don’t convince them to do that, is against our policies and considered to be illegal action. Wordsmith reserves the right to stop the tuition service immediately if found during the checking process, strict action will be taken.
4. Now withstanding anything in these terms , the student is not entitled to receive any materials for any classes which he or she paid for. In the event that the student is registered for any of the registered course(s) after an academic year has begun, the student shall be entitled to receive worksheets only from the date on which he or she begins attending the registered course(s).
5. Classes will not be held on eve of New year / Deepavali and any other public holidays which may be gazetted by the Government of the Singapore from time to time. No make-up classes will be scheduled, and no refund of course fees will be given in lieu of any classes which would otherwise have been held on the school term days.
6. Fee’s should be paid upfront Wordsmith shall not be obliged to refund any part of the monthly course fees in the event that the student does not want to attend any scheduled slot in the registered courses for any reason whatsoever.
7. School term days - If the student is not feeling well / have important school activity, need to send MC / school letter in email or screenshot to management-in-charge to arrange for replacement slot. No cancellation of class accepted and paying pro-rated fees accepted.
No make-up classes, if the student missed the class due to any other reasons other than above mentioned but the homework will be passed to him or her to finish and submit to the tutor for the next class in whatsapp from the office handphone.
School Holidays - No Pro-rated fees during Mar / June / Sep / Nov / Dec school holidays will be accepted, no makeup classes can be arranged, since tutor slots will be full with other running classes. Homework can be checked with tutor and done when miss a class to go through in the next consecutive class. No breaking of class inbetween months allowed from Jan to Nov - school curriculum period. Dec month have the option to take a break, by giving one month notice period by submitting withdrawal form and can rejoin in Jan, if student want to continue for next level. 8. Our fees are based on 4 classes per month normally, if there is 5th class comes in any month , additional prorated charges will be collected for that particular month along with the monthly fees before the start of the month.
9. A written notice of withdrawal must be given at least one calendar month of the student’s withdrawal from any of the registered course(s). In the event that less than one calendar month notice is given, wordsmith shall not be obliged to refund any part of the fee’s paid.
10. In the event that a parent decides to withdraw a student (regardless of reasons) before the registered course(s) commence(s) or want another new slot instead of the fixed/agreed one between the centre and parent, the fees paid will be forfeited. The one calendar month written notice in clause 8 will not be applicable in this instance.
11. Unless otherwise stated, all monies paid are non-refundable and non-transferable to another student, regardless of whether the registered course(s) has/have commenced.
- Purchase of the Sigaram books for the registered course(s) are compulsory and other worksheets/ books given by the student are not used by our tutors to coach in the class, material fee’s are extra collected as and when required to coach the students as per the current MOE syllabus;
- Advance payment of the monthly course fee(s) for all the registered course(s) before the last day of each calendar month. Eg. To continue with the Feb class, fees should be paid on or before 31st Jan for Feb month without any reminder. Late payment of fee $10/- charged everyday, if received after the stipulated date.
3. Students progress can be checked with the tutors when the tutors comes to the students place. Regarding the Fees, request for slot time changes need to be settled with the wordsmith management-in charge. Don’t ask for tutors personal contact number, Tutors coming under company are not requested to give private tutoring without the company’s knowledge, so don’t convince them to do that, is against our policies and considered to be illegal action. Wordsmith reserves the right to stop the tuition service immediately if found during the checking process, strict action will be taken.
4. Now withstanding anything in these terms , the student is not entitled to receive any materials for any classes which he or she paid for. In the event that the student is registered for any of the registered course(s) after an academic year has begun, the student shall be entitled to receive worksheets only from the date on which he or she begins attending the registered course(s).
5. Classes will not be held on eve of New year / Deepavali and any other public holidays which may be gazetted by the Government of the Singapore from time to time. No make-up classes will be scheduled, and no refund of course fees will be given in lieu of any classes which would otherwise have been held on the school term days.
6. Fee’s should be paid upfront Wordsmith shall not be obliged to refund any part of the monthly course fees in the event that the student does not want to attend any scheduled slot in the registered courses for any reason whatsoever.
7. School term days - If the student is not feeling well / have important school activity, need to send MC / school letter in email or screenshot to management-in-charge to arrange for replacement slot. No cancellation of class accepted and paying pro-rated fees accepted.
No make-up classes, if the student missed the class due to any other reasons other than above mentioned but the homework will be passed to him or her to finish and submit to the tutor for the next class in whatsapp from the office handphone.
School Holidays - No Pro-rated fees during Mar / June / Sep / Nov / Dec school holidays will be accepted, no makeup classes can be arranged, since tutor slots will be full with other running classes. Homework can be checked with tutor and done when miss a class to go through in the next consecutive class. No breaking of class inbetween months allowed from Jan to Nov - school curriculum period. Dec month have the option to take a break, by giving one month notice period by submitting withdrawal form and can rejoin in Jan, if student want to continue for next level. 8. Our fees are based on 4 classes per month normally, if there is 5th class comes in any month , additional prorated charges will be collected for that particular month along with the monthly fees before the start of the month.
9. A written notice of withdrawal must be given at least one calendar month of the student’s withdrawal from any of the registered course(s). In the event that less than one calendar month notice is given, wordsmith shall not be obliged to refund any part of the fee’s paid.
10. In the event that a parent decides to withdraw a student (regardless of reasons) before the registered course(s) commence(s) or want another new slot instead of the fixed/agreed one between the centre and parent, the fees paid will be forfeited. The one calendar month written notice in clause 8 will not be applicable in this instance.
11. Unless otherwise stated, all monies paid are non-refundable and non-transferable to another student, regardless of whether the registered course(s) has/have commenced.
INTELLECTUAL PROPERTY & MEDIA RIGHTS:
12. Unless stated otherwise, wordsmith owns the intellectual property and /or licensing rights subsisting in all
worksheets and other study materials distributed or used during the registered course(s), and both the parent
and the student are prohibited from copying, reproducing, modifying, distributing, displaying, performing or
transmitting in any form or by any means whatsoever (including mechanical, electronic, recording,
photocopying or otherwise) the above mentioned worksheets and other study materials without wordsmith’s
prior written permission.
13. Wordsmith shall have the right to copy,reproduce, display, distribute, and use any photographs or videos taken of the student during the registered courses , as well as any intellectual property produced by the student as part of the registered course(s),
14. Wordsmith shall be allowed to publish the student’s academic achievements in any form or media at any time, even after the student has withdrawn from the centre.
15. Tutor’s Entry and Exit time will be noted in the Wordsmith Slot Card during each class by Tutors, we make sure the tutors agreed hours are served without any shortfall. If any problem, the parents/students can liase with the management -in-charge to bring to the kind notice of the Wordsmith.
16. Wordsmith agrees to provide tutors to take the class only in the home address location disclosed at the time of signing this agreement. If there are any change of address at students place due to relocation, the parents/student need to intimate to the company officially minimum one month before. Wordsmith reserve the right to decide to proceed the one to one tuition in the new location based on the distance and other factors involved.
13. Wordsmith shall have the right to copy,reproduce, display, distribute, and use any photographs or videos taken of the student during the registered courses , as well as any intellectual property produced by the student as part of the registered course(s),
14. Wordsmith shall be allowed to publish the student’s academic achievements in any form or media at any time, even after the student has withdrawn from the centre.
15. Tutor’s Entry and Exit time will be noted in the Wordsmith Slot Card during each class by Tutors, we make sure the tutors agreed hours are served without any shortfall. If any problem, the parents/students can liase with the management -in-charge to bring to the kind notice of the Wordsmith.
16. Wordsmith agrees to provide tutors to take the class only in the home address location disclosed at the time of signing this agreement. If there are any change of address at students place due to relocation, the parents/student need to intimate to the company officially minimum one month before. Wordsmith reserve the right to decide to proceed the one to one tuition in the new location based on the distance and other factors involved.
OTHER CONDITIONS
17. The parent hereby warrants that the student is registered for the courses at the same level at which the student
is currently enrolled for in his /her formal education (e.g. If the student is in p5 at a MOE government primary
school, the student must register for P5 courses at wordsmith). Wordsmith does not allow any skipping of
levels under any circumstances.
18. Wordsmith reserves the right to, and shall in its sole discretion,
20. The parents hereby releases wordsmith, its servants and agents from all liability for such injury, loss or damage of any kind whatsoever which might be sustained by the student in undertaking any activity or anything during the registered course(s) or /and in the centre, whether under the direction of wordsmith or otherwise and generally for such injury, loss or damage howsoever caused except by the wilful default of the wordsmith, its servants and agents.
21. Wordsmith shall not be liable for any default due to any act of god, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond wordsmith’s reasonable control.
22. The registration / renewal form and these general terms contain the whole agreement between the parent, student and wordsmith and supersedes any prior written or oral agreement between them relating to the student’s enrolment in the registered courses and the parties confirm that they have not entered into this agreement on the basis of any representations that are not expressly incorporated in the registration /renewal form and these general terms.
Wordsmith reserves the right to make any amendments to the above Terms and Conditions without prior notice and will not be held liable for any damages that may occur from these amendments.
18. Wordsmith reserves the right to, and shall in its sole discretion,
- Transfer the student to centre as Group / Small group, combine them or dissolve a class based on the progress of the student and change teachers with the prior permission of the parent, and /or
- Terminate the student’s slot in any registered course(s).
20. The parents hereby releases wordsmith, its servants and agents from all liability for such injury, loss or damage of any kind whatsoever which might be sustained by the student in undertaking any activity or anything during the registered course(s) or /and in the centre, whether under the direction of wordsmith or otherwise and generally for such injury, loss or damage howsoever caused except by the wilful default of the wordsmith, its servants and agents.
21. Wordsmith shall not be liable for any default due to any act of god, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond wordsmith’s reasonable control.
22. The registration / renewal form and these general terms contain the whole agreement between the parent, student and wordsmith and supersedes any prior written or oral agreement between them relating to the student’s enrolment in the registered courses and the parties confirm that they have not entered into this agreement on the basis of any representations that are not expressly incorporated in the registration /renewal form and these general terms.
Wordsmith reserves the right to make any amendments to the above Terms and Conditions without prior notice and will not be held liable for any damages that may occur from these amendments.